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🚚 Same-Day Delivery | 🛒 Fresh Indian Groceries Delivered at your door step | 📍 Serving Marlborough, Northborough, Southborough, Shrewsbury, Westborough & Worcester 🚚 Same-Day Delivery | 🛒 Fresh Indian Groceries Delivered at your door step | 📍 Serving Marlborough, Northborough, Southborough, Shrewsbury, Westborough & Worcester 🚚 Same-Day Delivery | 🛒 Fresh Indian Groceries Delivered at your door step | 📍 Serving Marlborough, Northborough, Southborough, Shrewsbury, Westborough & Worcester 🚚 Same-Day Delivery | 🛒 Fresh Indian Groceries Delivered at your door step | 📍 Serving Marlborough, Northborough, Southborough, Shrewsbury, Westborough & Worcester 🚚 Same-Day Delivery | 🛒 Fresh Indian Groceries Delivered at your door step | 📍 Serving Marlborough, Northborough, Southborough, Shrewsbury, Westborough & Worcester 🚚 Same-Day Delivery | 🛒 Fresh Indian Groceries Delivered at your door step | 📍 Serving Marlborough, Northborough, Southborough, Shrewsbury, Westborough & Worcester 🚚 Same-Day Delivery | 🛒 Fresh Indian Groceries Delivered at your door step | 📍 Serving Marlborough, Northborough, Southborough, Shrewsbury, Westborough & Worcester 🚚 Same-Day Delivery | 🛒 Fresh Indian Groceries Delivered at your door step | 📍 Serving Marlborough, Northborough, Southborough, Shrewsbury, Westborough & Worcester 🚚 Same-Day Delivery | 🛒 Fresh Indian Groceries Delivered at your door step | 📍 Serving Marlborough, Northborough, Southborough, Shrewsbury, Westborough & Worcester 🚚 Same-Day Delivery | 🛒 Fresh Indian Groceries Delivered at your door step | 📍 Serving Marlborough, Northborough, Southborough, Shrewsbury, Westborough & Worcester

Privacy policy

Last updated: January 18, 2026

Chachi’s Basket operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you, the customer, with a curated shopping experience. Chachi’s Basket is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified.

Depending on how you interact with the Services, we may collect or process the following categories of personal information, as permitted or required by applicable law:

  • Contact details such as your name, billing address, shipping address, phone number, and email address

  • Financial information such as payment method details, transaction confirmations, and related payment information (processed securely by payment providers)

  • Account information such as username, password, preferences, and settings

  • Transaction information such as items viewed, added to cart, saved for later, purchased, canceled, or returned, and your order history

  • Communications you send to us, including customer support inquiries

  • Device information such as IP address, browser type, device identifiers, and network information

  • Usage information relating to how you interact with and navigate the Services

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, when you create an account, place an order, contact us, or otherwise provide information

  • Automatically, through cookies and similar technologies when you use the Services

  • From service providers that help us operate our business and Services

  • From partners or third parties, as permitted by law

How We Use Your Personal Information

We may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

To process payments, fulfill orders, manage accounts, send order notifications, provide customer support, arrange delivery, enable reviews, and improve or personalize your shopping experience.

Marketing and Promotions

To send promotional communications by email or other permitted communication methods, and to display relevant advertisements on our Services or other websites, based on your interactions with the Services.

Security and Fraud Prevention

To authenticate accounts, protect transactions, detect fraud, ensure platform security, and prevent malicious or unlawful activity.

Communicating With You

To respond to inquiries, provide updates, and maintain our customer relationship.

Legal and Compliance Purposes

To comply with applicable laws, respond to lawful requests, enforce policies, and protect our rights and the rights of others.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • With Shopify and service providers who support payment processing, hosting, analytics, customer support, and delivery

  • With marketing partners, in accordance with their privacy policies and applicable law

  • With your consent or at your direction, such as to complete delivery or integrate third-party services

  • With affiliates, if applicable

  • For legal or business transactions, including compliance with legal obligations, mergers, or asset transfers

Relationship With Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services. Information submitted to the Services may be shared with Shopify and its partners, including those located in other countries.

Shopify may process personal information collected across different merchants and interactions to provide enhanced features. In these cases, Shopify is responsible for processing that information and handling related privacy rights requests.

To learn more:

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those sites. Your interactions with third-party sites are governed by their own policies.

Children’s Data

The Services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us personal information, please contact us to request deletion.

Security and Retention

We use reasonable safeguards to protect your information, but no system is completely secure. Information retention depends on legal, operational, and contractual needs.

Your Rights and Choices

Depending on where you live, you may have rights to:

  • Access or know what personal information we hold

  • Request deletion or correction of personal information

  • Request portability of your data

  • Opt out of sale or sharing for targeted advertising

We recognize Global Privacy Control (GPC) signals where required by law. To learn more, visit https://globalprivacycontrol.org/.

You may also unsubscribe from promotional emails at any time. Transactional emails related to orders may still be sent.

Exercising Your Rights

You may exercise your rights through the Services or by contacting us. We may need to verify your identity before fulfilling requests, as permitted by law.

We do not discriminate against individuals for exercising privacy rights.

Complaints

If you have concerns about our privacy practices, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be processed outside your country of residence. Where required, we rely on approved legal mechanisms for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Email: contact@chachisbasket.com